FAQ

1. Where are the clothes shipped from?

Our clothes are shipped directly from our warehouse in Germany. Depending on your location, shipping is either national or international. Detailed shipping information can be found on the shipping page or in your order confirmation.

2. How long does shipping take?

Delivery time depends on your location and shipping method. Standard shipping within Germany usually takes between 2 and 4 business days. International deliveries can take 7 to 14 days depending on the destination country. Express shipping options are also available to expedite delivery. Detailed information will be provided during the ordering process.

3. Which shipping service providers do you use for shipping?

We ship our orders with DHL.

4. Can I change or cancel my order afterwards?

Orders cannot be changed or cancelled, as they are processed immediately upon receipt.

5. Do you offer international shipping?

Yes, we ship our dresses worldwide.

6. How do I find the right size for my evening dress?

If you are unsure which size is best for you, please feel free to contact us at any time. Our customer service will advise you personally and help you find the right size based on your measurements and individual wishes. The best way to reach us is on Instagram or by email, and we will make sure your dress fits perfectly.